Studies show that retaining existing customers costs about 5x less than acquiring new ones. Think about it: What are you doing to retain your customers? What is your competition doing?
For many customers, maybe even yourself, incentives aren’t that important. But for others, the difference between a business that offers rewards and one that doesn’t, is like the difference between a favorite aunt and an an evil stepmother. Don’t be the evil stepmother. Show customers that you care.
As a strong business you want your brand to remain top-of-mind for your customers. A successful way to create that brand awareness is by offering a Customer Loyalty Program for your repeat and loyal customers. Offering a Customer Loyalty Program shows customers that they matter, and it proves that you’re willing to reward their loyalty.
Level 6 continues to lead the industry in the development and execution of Customer Loyalty Programs. It is important for our team to define your program goals before initiating, planning and executing the rewards program. We will work together in making your brand top-of-mind for every one of your customers.
Creating incentive programs is important. But more important, is managing and continually improving them. Level 6 will not only help you develop your Customer Loyalty Program from the ground up, but we will also monitor your success by completely managing the program from customer support to reward payouts and so much more.